Red Letter Clothing



Help & FAQ


** Shipping days & hours are as follows: Monday-Friday 9am-4pm CST.
** Family is extremly important to us and we do not ship any of our items on Saturdays or Sundays.  

Orders

What forms of payments do you accept? 

We accept major credit cards such as Visa, MasterCard, American Express, and Discover or direct payment through PayPal, Amazon Pay, Google Pay, as well as Apple Pay

How fast is my order processed?

Your order is processed and shipped within 24 hours of your purchase. Yup, were pretty fast!  

 

Shipping

Where do you ship to?

We ship worldwide. 

What methods of shipping do you use?  

We ship all of our products with Drones........ totally joking.  We use USPS First Class and Priority shipping.  

When will I receive my order?

All orders are sent out same or next business day.  Shipping within the United Sates will take anywhere from 3-5 business days from the date of purchase.  

How do I track my package?

You will receive an e-mail as soon as your package is in route.  Within that email is where you will be able to click a tracking link to track your package via USPS.  

Why hasn't my tracking information updated?

Tracking information isn't always real-time. Shipping providers might delay updating the tracking locations by several hours or days. Rest assured, your package is still on its way to you and probably further along than it looks.

 

 

Looking for Return & Exchange information?  Click here

 

If you still have other questions you can contact us here?